IAB Networks and Exchanges Quality Assurance Program

The current ad networks and ad exchanges marketplace can be complex and confusing. Over 1 million websites carry advertising, and there are reports of 300+ ad networks and ad exchanges. In addition, web page content can change constantly and dynamically. The IAB N&E QAG will clarify this marketplace by standardizing the information networks and exchanges provide to advertisers, enhancing buyer control over the placement and context of advertising, and building brand safety.

View the N&E QA Fact Sheet

Download the N&E QA Guidelines

Step:

Who is submitting the complaint?

I am a Marketer/Agency with a direct relationship to the advertising transaction.

This may also include consultants and ad verification companies that have been hired by the buyer.

I am a third party and am external to the transaction.

If you are a third party external to the transaction, your complaint should go directly to the Network/Exchange in question, not the IAB.

For a list of Networks/Exchanges and Compliance Officer contact information, please use the list below.

	Adap.tv	Compliance Contact: Henk Van Niekerk 650.286.4420 [email protected]
	Adconion	Compliance Contact: Aaron Pang 310.382.5591 [email protected]
	Adtegrity	Compliance Contact: Mike Struyk 616.285.5429 x848 [email protected]
	AOL/Advertising.com	Compliance Contact: Anna Pullen 410.537.8784 [email protected]
	AudienceScience	Compliance Contact: Michael DePaola 425.201.3814 [email protected]
	BrightRoll	Compliance Contact: Kim Gonzales 646.873.6940 [email protected]
	Burst Media	Compliance Contact: Harry Klein 781.852.5298 [email protected]
	Casale Media	Compliance Contact: Alex Gardner 416.726.4557 [email protected]
	Collective	Compliance Contact: Nick Jasmine 646.710.3616 [email protected]
	CPX Interactive	Compliance Contact: Michael Fleischman 516.693.6600 [email protected]
	Google, Inc.	Compliance Contact: Brandon Seils 650.253.8760 [email protected]
	IDG TechNetwork	Compliance Contact: Dedric Choi 646.786.9081 [email protected]
	Matomy Media	Compliance Contact: Shir Ross 972 (77) 360.6145 [email protected]
	Microsoft Advertising	Compliance Contact: Catherine Buck 425.421.6278 [email protected]
	PulsePoint	Compliance Contact: Denise Lang 212.706.4881 d[email protected]
	Real Media Group	Compliance Contact: Sandy Drayton 212.231.7148 [email protected]
	Rocket Fuel	Compliance Contact: Ari Levenfeld 650.517.8811 [email protected]
	Specific Media	Compliance Contact: Drew Bordages 949.336.4859 [email protected]
	SpotXchange	Compliance Contact: Mike Laband 303.345.6653 [email protected]
	The Goodway Group	Compliance Contact: Maureen O'Malley 267.620.3137 [email protected]
	Tremor Video	Compliance Contact: Tracy Otis 646.723.5318 [email protected]
	TubeMogul	Compliance Contact: Jason Lopatecki 510.653.0664 [email protected]
	Univision	Compliance Contact: Solange Curutchet 305.487.5251 [email protected]
	ValueClick Media	Compliance Contact: Rick Dukhovny 818.575.4632 [email protected]
	Vibrant Media	Compliance Contact: Courtney Dillsworth 646.600.7030 [email protected]
	Videology	Compliance Contact: Garrett Hudler 240.671.5643 [email protected]
	Yahoo!	Compliance Contact: Greg MacDonald 416.341.5285 [email protected]
	YuMe	Compliance Contact: Eddie Jung 650.421.1996 [email protected]

If you did not contact the Network / Exchange in question, you should try to resolve the issue with them first before filing a complaint with the IAB.

For a list of Networks/Exchanges and Compliance Officer contact information, please use the list below.

If you still feel that you should lodge a complaint, you may continue .

	Adap.tv	Compliance Contact: Henk Van Niekerk 650.286.4420 [email protected]
	Adconion	Compliance Contact: Aaron Pang 310.382.5591 [email protected]
	Adtegrity	Compliance Contact: Mike Struyk 616.285.5429 x848 [email protected]
	AOL/Advertising.com	Compliance Contact: Anna Pullen 410.537.8784 [email protected]
	AudienceScience	Compliance Contact: Michael DePaola 425.201.3814 [email protected]
	BrightRoll	Compliance Contact: Kim Gonzales 646.873.6940 [email protected]
	Burst Media	Compliance Contact: Harry Klein 781.852.5298 [email protected]
	Casale Media	Compliance Contact: Alex Gardner 416.726.4557 [email protected]
	Collective	Compliance Contact: Nick Jasmine 646.710.3616 [email protected]
	CPX Interactive	Compliance Contact: Michael Fleischman 516.693.6600 [email protected]
	Google, Inc.	Compliance Contact: Brandon Seils 650.253.8760 [email protected]
	IDG TechNetwork	Compliance Contact: Dedric Choi 646.786.9081 [email protected]
	Matomy Media	Compliance Contact: Shir Ross 972 (77) 360.6145 [email protected]
	Microsoft Advertising	Compliance Contact: Catherine Buck 425.421.6278 [email protected]
	PulsePoint	Compliance Contact: Denise Lang 212.706.4881 [email protected]
	Real Media Group	Compliance Contact: Sandy Drayton 212.231.7148 [email protected]
	Rocket Fuel	Compliance Contact: Ari Levenfeld 650.517.8811 [email protected]
	Specific Media	Compliance Contact: Drew Bordages 949.336.4859 [email protected]
	SpotXchange	Compliance Contact: Mike Laband 303.345.6653 [email protected]
	The Goodway Group	Compliance Contact: Maureen O'Malley 267.620.3137 [email protected]
	Tremor Video	Compliance Contact: Tracy Otis 646.723.5318 [email protected]
	TubeMogul	Compliance Contact: Jason Lopatecki 510.653.0664 [email protected]
	Univision	Compliance Contact: Solange Curutchet 305.487.5251 [email protected]
	ValueClick Media	Compliance Contact: Rick Dukhovny 818.575.4632 [email protected]
	Vibrant Media	Compliance Contact: Courtney Dillsworth 646.600.7030 [email protected]
	Videology	Compliance Contact: Garrett Hudler 240.671.5643 [email protected]
	Yahoo!	Compliance Contact: Greg MacDonald 416.341.5285 [email protected]
	YuMe	Compliance Contact: Eddie Jung 650.421.1996 [email protected]

We are glad that you were able to resolve the issue directly with the Network / Exchange.

Since you have resolved the issue directly with the Network / Exchange, there is no need to file a claim with the IAB. If, however, you still feel that you should lodge a complaint, you may proceed .

	Adap.tv	Compliance Contact: Henk Van Niekerk 650.286.4420 [email protected]
	Adconion	Compliance Contact: Aaron Pang 310.382.5591 [email protected]
	Adtegrity	Compliance Contact: Mike Struyk 616.285.5429 x848 [email protected]
	AOL/Advertising.com	Compliance Contact: Anna Pullen 410.537.8784 [email protected]
	AudienceScience	Compliance Contact: Michael DePaola 425.201.3814 [email protected]
	BrightRoll	Compliance Contact: Kim Gonzales 646.873.6940 [email protected]
	Burst Media	Compliance Contact: Harry Klein 781.852.5298 [email protected]
	Casale Media	Compliance Contact: Alex Gardner 416.726.4557 [email protected]
	Collective	Compliance Contact: Nick Jasmine 646.710.3616 [email protected]
	CPX Interactive	Compliance Contact: Michael Fleischman 516.693.6600 [email protected]
	Google, Inc.	Compliance Contact: Brandon Seils 650.253.8760 [email protected]
	IDG TechNetwork	Compliance Contact: Dedric Choi 646.786.9081 [email protected]
	Matomy Media	Compliance Contact: Shir Ross 972 (77) 360.6145 [email protected]
	Microsoft Advertising	Compliance Contact: Catherine Buck 425.421.6278 [email protected]
	PulsePoint	Compliance Contact: Denise Lang 212.706.4881 [email protected]
	Real Media Group	Compliance Contact: Sandy Drayton 212.231.7148 [email protected]
	Rocket Fuel	Compliance Contact: Ari Levenfeld 650.517.8811 [email protected]
	Specific Media	Compliance Contact: Drew Bordages 949.336.4859 [email protected]
	SpotXchange	Compliance Contact: Mike Laband 303.345.6653 [email protected]
	The Goodway Group	Compliance Contact: Maureen O'Malley 267.620.3137 [email protected]
	Tremor Video	Compliance Contact: Tracy Otis 646.723.5318 [email protected]
	TubeMogul	Compliance Contact: Jason Lopatecki 510.653.0664 [email protected]
	Univision	Compliance Contact: Solange Curutchet 305.487.5251 [email protected]
	ValueClick Media	Compliance Contact: Rick Dukhovny 818.575.4632 [email protected]
	Vibrant Media	Compliance Contact: Courtney Dillsworth 646.600.7030 [email protected]
	Videology	Compliance Contact: Garrett Hudler 240.671.5643 [email protected]
	Yahoo!	Compliance Contact: Greg MacDonald 416.341.5285 [email protected]
	YuMe	Compliance Contact: Eddie Jung 650.421.1996 [email protected]

Name of Agency*:		This information will be shared with the Network/Exchange to help ensure legitimacy of this claim.
Your Full Name*:
Your Title*:
Your Phone*:
Your Email*:
Advertiser Name*:
Claim Information
Network/Exchange Name:
Dates of Perceived Violation:	Between and
Description of complaint*:
Upload any relevant documents to help us investigate the complaint:	Attach a file Attach another file e.g. copy of Insertion Order, screenshots, reports or other relevant documentation
In what way did the Network/Exchange specifically violate the guidelines? ( view guidelines)
What steps have been taken to try to resolve this issue directly with the Network / Exchange?

Claim Information

Thank you. Your claim has been submitted.