Adopted Feb 24 2008
INTERACTIVE ADVERTISING PRIVACY PRINCIPLES
Today, consumers enjoy an incredible variety of world-class services and content for free because of interactive advertising. Internet advertising underwrites these services, allowing consumers cost-free access to many benefits, including:
• high quality online content (news, business, entertainment, maps);
• competitive pricing and product comparison tools;
• education and information gathering tools, including search engines;
• communications and other online services (e-mail, chat and telephone services; resume services and job banks; enhanced classified services; video and photo storage and sharing);
• social networking and professional networking environments;
• online safety tools, such as anti-spam and antivirus protection.
Many industry-leading online and interactive companies have long been committed to protecting individuals’ data security and privacy, and continually strive to enhance those protections. Toward that end, the members of the Interactive Advertising Bureau pledge to apply the following principles to their services:
I. CONSUMERS SHOULD BE PROVIDED MEANINGFUL NOTICE ABOUT THE INFORMATION COLLECTED AND USED FOR INTERACTIVE ADVERTISING
All companies that gather and store information for interactive advertising purposes should explain their practices in a consumer-friendly manner. Many leading companies have long embraced this goal via privacy policies, other forms of notice, and education, and should continue to enhance those efforts to keep pace with marketplace developments.
In the online environment, consumers visiting a particular Web site should be provided meaningful notice of the types of individual information collected for interactive advertising purposes, the technologies employed to collect such information, and how such information is used, including that other companies operate on the site and may collect such information. In addition to providing notice through easily accessible links to privacy policies and similar disclosures, companies can use other strategies and techniques to further increase and enhance consumer education and awareness of information collection practices.
II. CONSUMERS SHOULD BE INFORMED OF THEIR CHOICES REGARDING INTERACTIVE ADVERTISING AND EMPOWERED TO EXERCISE THOSE CHOICES
Consumers should be given information about the choices they have concerning the collection and use of information for interactive advertising purposes. Businesses collecting or using information about individual consumers for interactive advertising purposes should provide choice, where appropriate, to that individual. Consumers also should receive relevant education regarding cross-industry opportunities to opt out of the collection or use of individual information or other methods to exercise choice.
III. BUSINESSES SHOULD IMPLEMENT APPROPRIATE INFORMATION SECURITY PRACTICES AND PROCEDURES
Any company that maintains information for purposes of interactive advertising should provide reasonable security for that data. Such protections should be based on the sensitivity of the data, the nature of a company’s business operations, the types of risks a company faces, and the reasonable protections available to a company. Companies should require that business partners who collect or use such data on the company’s behalf also adopt appropriate information security procedures.
IV. BUSINESSES SHOULD BE RESPONSIVE AND ACCOUNTABLE TO CONSUMERS
Consumers should have a readily accessible means to express concerns and complaints regarding adherence to these principles, and businesses should respond appropriately.
V. COMPANIES SHOULD EDUCATE CONSUMERS ABOUT THE BENEFITS OF INTERACTIVE ADVERTISING
Businesses that collect or use information about individual consumers for interactive advertising purposes should continue to enhance and communicate that value proposition to consumers.
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IAB members agree to adhere to these Interactive Advertising Privacy Principles.