Results tagged “Interactive Advertising Bureau” from IABlog

The IAB is only as strong as its members. 

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Each month IAB selects a member company who has demonstrated both exceptional leader and learner roles due to their elevated participation in IAB activities. Member participation in our initiatives not only empowers committees & councils to create industry-wide accepted specifications, guidelines and best practices, but also gives member companies and individuals the opportunity to have their voice heard and receive visibility for their efforts. 

This month we spoke with BrightRoll, who has taken advantage of Town Hall speaking opportunities, Webinar attendance, 3MS Educational Forums, Quality Assurance Guideline Training, IAB.networking events, and much more.


What does your company do, and specifically how does it serve the digital ecosystem?
BrightRoll builds software that automates digital video advertising globally. The company enables advertisers, publishers and technology partners to grow their business through the industry’s leading programmatic video advertising platform. 

Brands, agencies, agency trading desks, demand side platforms and ad networks use our technology to reach precise audiences at scale, reduce waste, improve performance and simplify the complexity of video advertising across screens. 

On the publisher side of the business, BrightRoll enables more than 21,000 websites, mobile websites and apps to maximize their yield and efficiency, provide control over pricing and the advertisers appearing on their sites, and simplify the process to enable the delivery of advanced video advertising formats across multiple screens.

In addition, BrightRoll partners with a consortium of technology and data companies to bring advanced capabilities to the video ad ecosystem to help marketers improve the efficacy of their programmatic video advertising campaigns.

What initiatives is BrightRoll looking forward to working with the IAB and its member companies on; and how do you motivate your colleagues to get involved?
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Tim Avila, SVP of Marketing Operations, BrightRoll
BrightRoll is an active supporter of all IAB initiatives focused on establishing guidelines, standards and best practices for digital video advertising. We look forward to continuing leadership efforts around industry wide initiatives to combat ad fraud, including the IAB Trustworthy Digital Supply Chain and IAB Quality Assurance Guidelines. BrightRoll also looks forward to actively participating in multiple working groups including the research council and the digital video, 3MS and programmatic working groups.

The value the IAB brings, not only to our business and clients, but to the industry as a whole, is evident to employees across our organization. A number of BrightRoll colleagues are active participants in IAB efforts and have either contributed thought leadership at events or joined committees and councils to support important industry initiatives. We encourage our colleagues to attend IAB events and have hosted IAB leaders at BrightRoll events to promote the progress being made by the organization and its members. We value the various opportunities the IAB offers for our employees to become involved and we encourage other industry professionals to join us in moving the industry forward.

How have you leveraged a leadership role at IAB over the past year and what was your take-away from the experience?
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Sable Mi, Senior Director, Research Strategic Planning, BrightRoll
I have been a member of the IAB for nearly four years and it has continuously proven to be a rewarding experience. Being a digital research strategist, I am always looking for better ways to measure and prove ad effectiveness across media. Working closely with IAB provides me with the opportunity to collaborate with industry leaders and continuously improve the efficacy of digital advertising.
My most recent leadership role with the IAB was at the Cross-Screen Video Town Hall where I presented ‘TV & Mobile: The Complete Picture,’ which tells a compelling story of how TV and mobile video together improves reach and cost efficiency. In addition to the town hall presentation, I have been actively involved with the IAB Research Council and its Advisory Board, Emerging Innovation task force as well as Data, Mobile Video and the Ad Effectiveness working groups; all of them are playing crucial roles in moving the industry forward. 

There is never a dull moment in this rapidly evolving industry and I value the opportunity to be a part of the initiatives that are contributing to the growth of the industry. This progress wouldn’t be possible without the dedication of the IAB and its members who have collectively provided thought leadership and guidance in standardized measurement, data and inventory quality, cross-platform ad effectiveness, and more. It is incredibly valuable for leaders from across the digital ecosystem to come together to share their expertise in an actionable way and I am honored to be a part of it. 

How did you participate as a learner at IAB over the past year and what was your take-away from the experience?
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David Liu, Business Development Manager, BrightRoll
Being a member of the IAB has been an incredibly valuable experience and I appreciate the expert learning opportunities that it provides. I began my career as an Ad Operations Manager at BrightRoll and was excited to join IAB Ad Ops Council to learn the more about the operational efficiencies within interactive advertising. Even as I’ve transitioned into my new role as a Business Development Manager at BrightRoll, I continue to find that the IAB’s diverse services are immensely valuable. 

Most recently, I attended the IAB Internet Advertising Revenue Report Webinar to monitor the latest spending trends in digital advertising and to get a better sense of where the video is headed. It’s our goal to integrate leading companies into our BrightRoll Partner Program and this report serves as a valuable data point in identifying the right partners. Additionally, the business development team at BrightRoll both appreciates and leverages the advertising standards set forth by the IAB. Regardless of whether it has to do with viewability or VPAID, the IAB standards provide an indispensable baseline for our partner integration conversations.



About the Author

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Nicole Horsford

Nicole Horsford is the Member Services Director at IAB.


IAB and the Future of the Cookie: Evolving to meet Market Realities

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A few years ago, the demise of the cookie was the chief worry on everyone’s mind. Marketers, agencies and publishers all struggled to imagine a future where they were able to continue delivering the seamless, connected experiences (that consumers have come to expect) in a world where the core technology supporting these strategies (the cookie) no longer existed. 

In 2012 the IAB formed the Future of the Cookie Working Group to address these issues - adding to them, the context of consumer privacy, publisher control, and other principles. 

In the “Privacy and Tracking in a Post-Cookie World” whitepaper, the group established five technology classes that described existing and emerging state management technologies, and evaluated their impact on consumers, publishers, and other industry participants. Thanks in part to the important work of this group, industry adoption and comfort with a variety of state management technologies, including the cookie, has become the norm.  

As we look ahead to 2015 and the current discussion and needs of the market, two main streams of work remain. In response to this and our members’ needs, the IAB is sun setting the Future of the Cookie Working Group to tackle these two streams of work more efficiently:  

1.  Data

Now that buyers and sellers have become more familiar with cookie-replacement technologies, and many are choosing to create their own proprietary solutions, a larger business and process discussion about audience engagement and the usage of audience data has emerged. Where the need was previously to understand the available technology choices, now many in the market are focused on gaining clarity around the new techniques, and best practices, for use and control of audience data in this developing cross-platform landscape. Including, but not limited to, the use of audience identifiers - the IAB’s Data Council will be home to continued discussions and guidance for how we can all be good data stewards. This will undoubtedly include timely issues such as data quality, protection, control and using data to inform an overall digital strategy. 

2.  Technology

Understanding the available technology has been a core effort of the Future of the Cookie working group.  With the IAB Tech Lab, we have a natural forum for continued evaluation of state management technologies, and the opportunity to bring together technical experts to develop resources and guidance for implementation.  

The IAB Tech Lab spearheads the development of technical specifications, creates and maintains a code library to assist in rapid, cost-effective implementation of IAB specifications and guidelines, and establishes a test platform for companies to evaluate the compatibility of their technology solutions with IAB protocols.   

As we move forward, these two groups will address the breadth of technologies that are available for understanding audience behavior and continue to provide guidance and leadership in those realms. So with that, we would like to extend a sincere and hearty “THANK YOU” to the more than 200 individuals, companies, members and non-members who contributed to the Future of the Cookie initiative. Also worth some praise are our stellar initial cast of co-chairs who truly contributed blood, sweat, and more acronyms than we can mention here:

  • Jordan Mitchell, VP Product, Rubicon
  • Amy Kuznicki, Associate Director, Verizon
  • Susan Pierce, Engineering Manager, Google
  • Matt Tengler, SVP Product, Millennial Media
  • Phillip Smolin, SVP Market Solutions, TURN

About the Authors

Anna Bager


Anna Bager

Anna Bager is Senior Vice President and General Manager of the Mobile Marketing Center of Excellence at the IAB. You can tweet her @AnnaBager.


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Scott Cunningham

Scott Cunningham is Vice President of Technology and Ad Operations at the Interactive Advertising Bureau






Forging the path to Data Demystification

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Data had a landmark year in 2014. This year we saw everyone get interested in data. Brands, agencies, publishers, automakers, consumers, legislators and even the Supreme Court was fixated on issues surrounding digital data. Most of these issues centered on the data captured, stored and shared by our mobile phones. 

As the device that goes everywhere with us throughout the day, the industry is now just starting to realize the immense data opportunities created by Mobile. On the revenue side, Mobile continued its unhindered ascension to digital dominance. The IAB half-year ad revenue numbers showed Mobile revenues increased 71% in 1H14 capturing 24% of total internet revenues or a total of $2.8B in ad spend.  

With this continued monumental shift to Mobile comes an ever-growing list of terms, acronyms and the confusion that accompanies any nascent industry. We at the IAB are no strangers to helping supply the tools to enable nascent markets to grow. Our Mobile Marketing Center of Excellence was started four years ago with the sole purpose of growing Mobile budgets and today we have taken another leap towards facilitating that goal. 

I’m excited to announce the release of the IAB’s Mobile Data Primer - a companion document to our updated Data Primer released in 2013. This Mobile Data Primer marks an important step in helping us coalesce, as an industry, around the data opportunities, classifications and use cases available in the Mobile Advertising Market. It also provides important Mobile data best practices and an updated code of conduct. 

Beyond providing clarity and transparency, our aim is for this primer to be used as a foundation that will enable deeper conversations around the Mobile data opportunity in the coming year. Now that we have a common knowledge base, we can explore more sophisticated use cases and can leverage Mobile data as part of an overall marketing automation strategy to inform better messaging and creative, and foster deeper consumer relationships. 

I would like to thank the IAB’s Data Council for their continued work to help truly demystify data for the digital industry, and also for their leadership in the creation of this primer. We are excited to continue these conversations as data maintains center stage in the coming years. 


About the Author

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Belinda J. Smith is Senior Manager of the Mobile Marketing Center of Excellence at the Interactive Advertising Bureau



Who are Mobile Gamers and Why Do They Matter?

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Mobile Gaming apps are the most popularly used mobile app type, according to the recently released IAB study “Mobile Gamers: Who They Are, How They Shop, and How to Reach Them” which is based on an IAB analysis of Prosper Insights data and represents the self-reported media behaviors of about 15,000 US adults 18 and older (A18+). Not only is Mobile Gaming the number one app type, but Mobile Gamers represent a substantial 37% of the US adult population. 
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Who are Mobile Gamers and why should marketers and digital publishers care? Mobile gamers are likely to be women (56% vs. 51%A18+), professionals (35% vs. 28%), higher earners ($68k vs. $62k) and purchase influencers (40% vs. 32%). They earn more, they spend more and they’re more likely than the general population to be planning both major and minor purchases. A full 16% are planning to buy an auto (vs. 12% A18+). Female mobile gamers are more likely to be planning a vacation (25% vs. 18%A18+) while male mobile gamers are more likely to be shopping for a new mobile device (17% vs. 10% A18+). This is a desirable audience.

But perhaps most important to digital publishers, Mobile Gamers are heavy mobile media users who can also be reached on digital media via their mobile devices. While male Mobile Gamers tend to be heavy gamers (74% play videogames during the week), female Mobile Gamers’ video gaming habits are more reflective of the general population (49% game during the week vs. 44% of A18+). Female Mobile Gamers are casual gamers and they spend their time online, taking in all forms of media on their computers and smartphones.

As heavy digital and mobile users, Mobile Gamers’ purchases are much more influenced by various forms of digital and mobile media than the general adult population, providing ample opportunities to reach them using these ad formats. Not only is this desirable audience more likely to watch online video (73% vs. 56% A18+) and mobile video (65% vs 41%A18+) but they’re also more likely to watch the video ads (62% vs 34%A18+) and even say that their Electronics (18% vs. 13%A18+) and Clothing (12% vs. 8%A18+) purchases are influenced by mobile video.  

Being digitally savvy and mobile focused, 94% of Mobile Gamers regularly research products online (vs. 89% A18+) and on their mobile devices before buying. Interestingly, the products they’re most likely to research (Electronics and Clothing) are also the ones that digital advertising is most likely to persuade them in, presenting an ideal environment to serve such ads. Internet ads and Email ads have more influence on them than Cable TV and nearly as much influence as Broadcast TV. One in three Mobile Gamers say their Electronics purchases are influenced by Internet Ads (vs. 24% A18+) or Email Ads (vs. 25% A18+). Female Mobile Gamers are heavier Social Media users and 23% admit that their clothing purchases are influenced by Social Media (vs. 13% A18+). Thus, ads served to them while researching products, whether online or in the store on their phones, will likely be rewarded.  

Mobile Gamers are more likely to own a smartphone (52%) than a desktop computer (45%) and they regularly showroom. They’re also much more likely than the general US adult population to make purchases using their mobile devices. While Mobile Gamers ‘showroom’ regularly, consisting mostly of reading product reviews and price checking, they most often end up buying the product in person at the store or at a competitor’s store. Interestingly, Mobile Gamers are more likely to both check email on their smartphones (90% vs 62%A18+) and to be influenced by email ads, providing another opportunity to reach them in store. Since they’re reachable on the go via mobile while in the stores, targeted ads, offers or email coupons during their shopping experience would likely sway their purchases. After they’ve left the store, many Mobile Gamers will buy the product online, offering a second chance for advertisers to reach them through digital media.

In summary, Mobile Gamers are a desirable audience that is planning to spend and they shop armed with a smartphone. As heavy mobile users, they are reachable online and are always connected. Their overall media consumption profile implies that a sequenced media mix to these Mobile Gamers could be effective. An ad on a mobile video game, followed by a targeted ad online while they’re researching the product, then followed up with an email offer or targeted in-store offer (for those who are reached by beacons) to catch them while they’re showrooming could win Mobile Gamers’ dollars. Digital and mobile ads are likely to influence Mobile Gamers’ purchases so intercepting their online activities with ads and offers is likely to pay off. A savvy marketing mix that makes good use of the variety of digital formats and mobile technologies could transform Angry Birds into Happy Marketers and Words With Friends to Advertisers With ROI.


About the Author

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Kristina Sruoginis

Kristina Sruoginis is the Research Director at IAB.


On October 23rd, thinkLA and IAB were thrilled to host a Programmatic Summit in Los Angeles, in association with eMarketer. Our first ever collaboration focused on the rising tide of programmatic within digital media. Over 500 brand marketers, media buyers, online publishers, ad networks, ad exchanges, and other solution providers came together to discuss and debate the next evolution of programmatic. 
 
Here are the top 10 takeaways from the event about programmatic:
  1. Programmatic is more than RTB. There is a lot of confusion over the term programmatic, which many people mistakenly believe is only real-time bidding (RTB) or used only for remnant inventory. Ultimately programmatic is the process of buying and selling media in an automated fashion. This includes four main types of transactions - open auctions, invitation-only/private auctions, unreserved fixed rate/preferred deals, and automated guaranteed/programmatic guaranteed deals. Every time someone says the word “programmatic” make sure you ask what exactly they mean. Watch this Digital Simplified video that explains how one part of programmatic, RTB, works step by step.
  2. Lots of challenges still exist to enable programmatic to work. Concerns that were addressed throughout the event included transparency, fraud, and trust; limited understanding and knowledge; confusion over terminology; moving from direct response to branding dollars, moving from mostly standard banners to native, video, rising stars, and audio ad formats; internal organizational challenges for brands and publishers; and delivering different creative through programmatic.
  3. Programmatic is big and getting bigger. The programmatic market (including auction, and direct deals) is expected to top $10B in 2014 and grow to $20B by 2016. For now, RTB remains the dominant part of programmatic spending (92% in 2014), but is expected to fall to under 60% of total programmatic spend by 2016 as programmatic direct increases. Within RTB, open auctions account for 88% of total RTB spend, though this is changing with private marketplaces growing significantly faster. While display is still dominant for now, mobile and video programmatic are growing fast.
  4. Fraud and trust are big issues, but are being tackled by the industry. Bots and fraud have become a big issue mainly due to the large sums of money involved. The IAB and the industry are building a trust stack to tackle fraud, malware, piracy, and transparency and include these in a joint cross-industry accountability program) building on the existing Quality Assurance Guidelines. Advertisers and buyers should make sure they know their supply sources, choose their vendors carefully, and always remember “If it’s too good to be true, it probably is!” Publishers need to ensure they are coordinating between sales, marketing, operations, and analytics to identify any strange traffic patterns and remember if they are doing audience extension they need to apply the same controls as buyers should.
  5. Publishers can hit a home run with programmatic video. The concern that programmatic has been perceived as a “race to the bottom” for rates and yield has not been the case in video due to restricted supply. Publishers can use programmatic to fund the creation of quality video content particularly by helping to monetize traffic spikes. Ultimately efficiency doesn’t have to mean lower CPMs; it can also mean more effective engagement.  
  6. Measurement matters even more in a programmatic world. Brand marketers are looking for transparency, inventory quality, and technology simplicity. Buyers should ensure they are reaching the right audience, use a consistent, comparable metric to plan, buy, and sell audiences, use brand data to ensure advertising resonates, and ultimately ensure that the campaign drives the desired action.
  7. Attribution is essential to effective programmatic spend. Last touch attribution is outdated and is like giving all the credit in a relay race to the last runner. Attribution models should incorporate the “first site visit” separating the funnel into prospecting and retargeting, and set the right incentives to each part.
  8. Brands in automotive are leveraging programmatic. Leading brands are looking beyond the simple retargeting of ads and embracing programmatic across the consumer path to purchase from unaware to loyal purchasers. The agency automation “stack” includes four layers - unified data platform, open access to media inventory, single metrics regime, and dynamic ad creation/production/serving platform. Brands are finally learning from programmatic media to employ new tactics in automated creative—not creating by machines, but optimizing ad variables based on real-time, impression level data.
  9. Publishers need to re-org to capture the value of programmatic. Publishers are adopting programmatic as a core part of their monetization strategy. However, this can pose internal challenges. The top five ways to build a successful programmatic publisher organization were the following: align incentives and compensation; educate direct sellers and have them attend Programmatic 101 training; programmatic team to focus on supporting direct sales (agencies) and covering programmatic buying entities (DSPs, trading desks, retargeters); establish a programmatic rate card; and have internal and external quarterly budget reviews.
  10. Creativity and programmatic are not enemies. Every ad should be dynamic and leverage the same audience signals used in programmatic media buying to make the creative relevant. This can be done by infusing first or third-party data on demographics, location, and previous website behavior to alter the headline call to action, image, or assets of the ad unit to ensure the message resonates with the user. Doing this can double yield on interaction rates and increase engagement by 50%. 


Historic Transatlantic Partnership for the Digital Ad Industry

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Today IAB US and IAB Europe join together to publish recommendations for promoting global trade and innovation as our respective governments negotiate a vital trade program. Titled “Modernizing Safe Harbor to Ensure Continued Growth in the Digital Economy”, we provide the industry’s first consensus policy position on data governance issues, and hope they can serve as guidance for ongoing negotiations between the US and Europe on the revision of the Safe Harbor framework.

The US and EU are among the world’s most vibrant digital advertising marketplaces, together representing $92 billion in annual revenue, or nearly 70% of the global industry, and maintaining equally significant market share in emerging categories such as mobile advertising.

The Safe Harbor framework has greatly contributed to the success of this marketplace by providing more than 4,000 businesses, including many IAB member companies, a means to transfer data across the Atlantic in a streamlined and cost-effective manner that ensures consumer protection.

As negotiators in the US and EU undertake the critically important task of reviewing the Safe Harbor framework, it is imperative that both sides seek to develop a more integrated transatlantic market for data flows to accelerate the growth of the digital economy. 

It is with this aim that IAB US and IAB Europe today announced principles for a modernized Safe Harbor framework to serve as guidance to US and EU negotiators on the digital advertising industry’s priorities. These principles call for a business environment that is conducive to innovation and economic growth, a balanced approach to economic growth and protection of personal data, increased legal certainty for companies, and coherence with US and EU laws. 

The principles also highlight the importance of US and EU trade negotiations that are currently underway as a means to furthering the success of the transatlantic digital economy for years to come.

IAB US and IAB Europe will continue to leverage the IAB Global Network to push for a workable framework that ensures the responsible flow of data between the world’s two largest digital marketplaces.

About the Authors

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Randall Rothenberg

Randall Rothenberg is President and Chief Executive Officer, IAB



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Townsend Feehan

Townsend Feehan is Chief Executive Officer, IAB Europe






Following efforts in the content marketing and native advertising space, the Interactive Advertising Bureau (IAB) continued with the October 21 Town Hall focused on best practices for user-generated content (UGC). Brands, publishers and agencies gathered at the IAB Ad Lab to present UGC case studies, offer tips on successful UGC strategies and discuss legal concerns involved.

Susan Borst, Director of Industry Initiatives, IAB, opened the Town Hall by welcoming members and guests before highlighting the benefits of UGC available to all players in the digital ecosystem. Borst defined the terms of the debate and outlined what qualifies as UGC sources noting that UGC can be either paid or organic. 

User-Generated Content Best Practices 
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Eryn Ivey, Account Director/NE, Izea, and Michael Sadicario, Chief Sales Officer, Storyful spoke about how user-generated content works, what the benefits are, and where the industry is headed. Sadicario and Ivey offered five tips for brands and publishers exploring UGC strategy:
  1. Analyze the content ecosystem - from sites of interest and user relationships desired to metrics and questions of attribution, the process involves homework.
  2. Celebrate fans (with contests, repurposing content) and explore different types of compensation.
  3. Identify other sites where users engage with your brand and “trend” there.
  4. Set internal goals (KPIs) and promote user engagement.
  5. Learn how to engineer content - leveraging UGC in real time is key, as is knowing when to sit out the content storm.

Justin Garrity, President, Postano/TigerLogic, offered 10 tips on executing user-generated content campaigns. Garrity highlighted lessons learned in UGC including how to set ground rules, ideas to leverage influencer content and best practices on everything from hashtags (they can’t work alone!) to selfies (they need props!).

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On the brand safety best practices front, Tom O’Brien, National Advertising Director, Disqus, reviewed  some well-known “hashtag horror stories” that can occur with UGC and highlighted how brands use commenting platforms such as Disqus to leverage their “ability to mitigate and pre-moderate” UGC discussion by setting the terms. O’Brien cited a 2013 Adobe study that showed a rise in consumer commenting and highlighted brands that are using the Disqus commenting platform successfully such as Dove with the “Real Beauty” campaign. He also noted that it is the publisher or brand site that sets the level of moderation based on their needs.

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Insights from UGC Case Studies
There are many executions of UGC campaigns from crowd-sourced content, influencer campaigns/sponsored social, user reviews and comments, UGC for events and intelligence and so much more.  IAB members and special guests highlighted case studies, including some legal considerations for their campaigns.

New IPSOS Research & Why Hershey’s is Sweet on Authentic UGC
Anna Lingeris, Sr. Manager, Brand Public Relations & Consumer Engagement, The Hershey Co., presented the first case study. Lingeris described her company’s approach when looking to leverage user-generated content in promoting Hershey’s Spreads. After a great deal of pre-launch discovery, Hershey “primed the pump” by planting seeds in search engines and establishing parameters of the conversation. Lingeris explained how Hershey leveraged UGC generated by the campaign with Crowdtap to inform future marketing strategies in a technique named later as a best practice. 

Anna Kassoway, CMO, Crowdtap, offered the audience results of the 2014 Ipsos MediaCT study sponsored by Crowdtap and SMAC that demonstrated what user-generated content means to millennials. As one would imagine, UGC is an essential part of daily life for this consumer base. The study showed that millennials are spending over 5 hours per day with user-generated content. Millennials considered UGC 50 percent more trustworthy than other media and 35 percent more memorable than other media.

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A Lens into Earned Media With Canon and Klout
Monica Patterson, Supervisor of Internet Marketing, Canon, presented the next case study with Jon Dick, Sr. Director of Marketing, Klout. From the Project Imagination short film series with Ron Howard to the Pixma Pro City Senses events, Canon has found user-generated content a natural fit for its products. In fact, Canon saw a huge spike in engagement during the City Sense events of 2013 and 2014, with its Pixma Pro line being the beneficiary.

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Publisher TimeOut New York Crowd Sources Instagram Fans for Content
Mike Kelly, Digital Marketing Director, Time Out North America, presented a case study on taking user-generated online content and using it in a print medium - the magazine’s cover. Time Out New York ran an Instagram contest asking for user photos from restaurants the magazine nominated for its annual food and drink awards. Instagram users were more than happy to oblige, with over 1,000 entries along with a 40 percent increase in Instagram engagement over six months as a result of the contest. Retweets to 31 million followers highlighted the success of the foray into UGC.

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How Industry Reviews Helped the Travel Industry Take Flight
David Elkins, Director of Sales, TripAdvisor, presented a case study for a company whose content is exclusively user-generated. Elkins related the findings of a Cornell University study showing why travel brand owners are paying as much attention as consumers. Higher review scores allowed hotel owners to charge 11 percent more than their lower-rated competition without lowering occupancy rates. He then showed how travel brands are using TripAdvisor reviews on their own sites and even in their own advertising. 

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Wrapping up the session as it relates to UGC legal considerations, Borst stressed that it is always best to consult your legal team with any questions prior to engaging any UGC campaign. There are many factors that need to be evaluated on a case-by-case basis. The audience stated a strong desire to elaborate on the topic of “legal considerations” in future IAB initiatives.

View the full Town Hall presentation deck and the UGC Digital Simplified overview.

About the Author

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Susan Borst

Susan Borst is the Director, Industry Initiatives at the IAB focusing on Social Media, B2B, Games, Content Marketing and Native Advertising. 
She can be reached on Twitter @susanborst


Reporting by Eric Schaal, IAB Editorial 


I’ve been thinking a lot about the global impact of the mobile media revolution lately. Advertising Week brings with it IAB’s annual Global Summit, a gathering of representatives from IAB branches worldwide. In conjunction with that event we have published our third annual anthology of IAB mobile perspectives, The State of the Mobile World.

For 2013, IABs in 30 countries participated—more than double our previous editions, providing a truly global view.  Where our Global Mobile Ad Revenue study provides the cold-hard-cash point of view on the mobile regionally and globally, State of the Mobile World offers a more nuanced, qualitative picture.

And what is the state of the mobile world? Well, growing—the participation of more and more IAB’s in our anthology project underscores how important mobile is becoming across national and regional divides. But beyond overall growth, mobile is very diverse from country to country, and depends on whether the dominant mobile technologies are feature phones or smartphones, and slower data speeds or mobile broadband. Below are a few common themes that I discern.

  • Marketers are playing catch-up. Whatever the state of mobile itself in a given country, in every market it feels like consumers lead the way, media companies are doing their best to follow, and agencies and brands, on average, tend to lag a bit, puzzled by mobile or unsure how to respond to the shift of the digital audience to phones and tablets.
  • Location gets people excited. Regardless of the phase or state of mobile adoption, location is the universal unique selling point of mobile. It’s the thing that piques marketers’ interest, and first sparks creative thinking about mobile’s possibilities as a distinct medium.
  • Video is coming up fast. Many participating IABs also cited video as a major mobile opportunity. This makes perfect sense, since video content is abundant and, assuming networks can handle it, an attractive content type for mobile consumers.
  • Improving creative is our common task. In terms of industry challenges, better ad formats was very common, and clearly a place where the global network of IABs needs to focus our efforts over the next 12 months. Building future-proof mobile creative is a huge challenge, but collaboratively the IABs are poised to meet this challenge in the coming year.

We hope the IAB State of the Mobile World provides a useful reference for anyone looking to learn more about mobile’s evolution across countries and continents.


About the Author

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Joe Laszlo

Joe Laszlo is Senior Director, Mobile Marketing Center of Excellence, at the IAB.

 

A Conversation with Nick Law, Global Chief Creative Officer, R/GA, and IAB MIXX Awards Judge

This past May at the What Works & Why in Digital Advertising: Insights from the IAB MIXX Awards event, Nick Law described his thinking on the alchemy needed in today’s digital world to achieve creative success. Although he took just five minutes to lay out his thesis, it crystallized for me the answer to a question I had been furiously pondering over the past four years: what is the right creative model to achieve the level of brilliance in the digital world that marketers have come to expect of the best agencies in the analog one?  I wasn’t the only one who found his thinking revelatoryNL2.jpg; I saw dozens of pens busily scribbling during his short talk. 

While Nick was at the IAB Ad Lab in New York to judge the 2014 IAB MIXX Awards, I asked him for a chat about this notion so we could share his thoughts with the industry. Our conversation is captured below and in the accompanying video.

Peter Minnium (PM), IAB: R/GA has a unique model of deploying talent in teams to get the best results; can you tell us the genesis of this thinking?

Nick Law (NL), R/GA: About a decade ago, I looked at the creative skill sets that we had at what was then a very different R/GA, and it occurred to me that if you were to be brutal in your division of skill sets, you would cleave the world into storytelling and systematic thinking. The important point about this realization, as much as understanding that these two ways of thinking exist, was to recognize that  are both creative ways of thinking. So if you’re from Madison Avenue, over the last 50 years, what has been considered creative is storytelling, because the mediums that we’ve used are narrative mediums. And since the advent of digital, this type of architectural and spatial way of thinking has become very important. In the advertising world, I think the problem is that this hasn’t been considered creative. It’s been relegated to a sort of an executional or technical path.

So when people talk about the “big idea” in advertising, they still really refer to the ability to tell a story and to distill a brand down to a little narrative. And when they think about this sort of interactive, they think about it from a technical point of view. So then, having come up with the big idea, they wonder how to push that down into this new set of formats and channels. But what I realized was that the sort of creativity associated with systematic thinking was very powerful and very different. 


PM:
Why is the distinction between the different skills sets important?

NL: This is an important thing to recognize, because if you don’t recognize the difference between storytelling and systematic thinking as sort of categorically different ways of thinking, then creators—because they’re all vain and because there’s this sort of hubris associated with creative people—will say that because they’re creative, they should be doing it all, right? So I would have an instance where someone who grew up designing interfaces and was a systematic thinker couldn’t wait to get over to the content studio and do a film, even though for 10 years, that wasn’t the way they thought. And vice-versa. I think that early on in this sort of emergent digital world, there were many creative executions that came from an art director/copywriter type of narrative team, which in a systematic world, failed dismally, right? I won’t mention any big platforms, but there’s quite a few. And a lot of money was wasted. 

PM: Are people born Systemic or Narrative Thinkers?

NL: So if you look at a human brain—and I sort of found out later that we don’t know a lot about neuroscience—we do know that the left-hand brain processes things sequentially and that the right-hand brain processes things simultaneously. So it’s this play between time and space, between the temporal way of thinking and the spatial way of thinking. Therefore, it stands to reason that if you’ve been doing something and you’ve gotten good at something from a creative point of view, the paths in your brain are in a very specific place. So for me, that explains why it’s very difficult for a narrative thinker to connect and design a systematic piece of work, and vice versa because they’re in a habit. 

PM: Bill Bernbach revolutionized creative teams in the 1960’s by pairing art directors and copywriters. Is the model different now?

NL: So at R/GA at least, we think that the atomic team is not an art director and a copywriter, but rather a storyteller and a systematic thinker. Another way of looking at this is as a tension. Storytelling is the act of simplifying, because it’s about the revealed moment and good storytelling, good brand storytelling, is really about that distilled moment and how it’s revealed. And there’s this tension between that simplicity and the possibility provided by systematic thinking. So systematic thinkers are good, very good at possibility because they understand how each node plays with each other and can look at all these relationships simultaneously and generate many ideas. 

So when you have a systematic thinker and a narrative thinker, you get this lovely tension between simplicity and possibility. When that is absent, when all you have is simplicity, you just have simple brand storytellers, really just a lucid brand but without innovation. And when you just have systematic thinkers’ input of possibility, then you get really interesting and multiple tactics that don’t ladder up to a simple brand idea. So that’s how I can tell whether or not we have the balance right—whether things are simple but not innovative, or innovative but not lucid. That balance becomes very important, that interplay. This doesn’t mean that underneath that organizing principle, we don’t have all sorts of different combinations: art directors, copywriters, data scientists, and strategists, and all sorts of other combinations, but that’s the sort of balance we’re trying to achieve, between storytelling and systematic thinking.

PM: Thanks, Nick; I now better understand the magic behind the award winning work at R/GA.

To learn more about creativity in digital advertising download the IAB MIXX Awards 2013 Insights Report: What Works & Why, which showcases examples of award winning digital advertising campaigns and the genius behind the creative work from thought leaders across the industry.

About the Author
peter-minnium-headshot.jpgPeter Minnium 

As the Head of Brand Initiatives at IAB, Peter Minnium leads a series of initiatives designed to address the under-representation of creative brand advertising online. He can be reached on Twitter @PeterMinnium.

The IAB is only as strong as its members. 

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Each month IAB selects a member company who has demonstrated both exceptional leader and learner roles due to their elevated participation in IAB activities. Member participation in our initiatives not only empowers committees & councils to create industry-wide accepted specifications, guidelines and best practices, but also gives member companies and individuals the opportunity to have their voice heard and receive visibility for their efforts. 

This month we spoke with Tremor Video, who has taken advantage of Town Hall speaking opportunities, Webinar attendance, Digital Content NewFronts, Quality Assurance Guidelines and much more. 


What does your company do, and specifically how does it serve the digital ecosystem?
At Tremor Video we’re transforming the video advertising experience across all screens for our clients. In a nutshell, we are a tech company that really understands brand advertising for video.

We’ve developed a technology platform, VideoHub®, which offers advertisers and publishers a complete programmatic solution to reach and engage consumers while providing new insights into what drives brand performance across screens.

We operate a complete digital ad tech stack for video, meaning we offer solutions for both advertisers and publishers, ranging from ad serving, to buying & selling inventory, to analytics.

The digital ecosystem has evolved to a point where a screen-specific approach is not the most effective way for marketers to reach their target audiences, so we’re helping them reach consumers in a screen-agnostic world.  


What initiatives is Tremor Video looking forward to working with the IAB and its member companies on; and how do you motivate your colleagues to get involved?
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Tim Ware, Head of Mobile/CTV Sales, Tremor Video
We work closely with the IAB to develop guidelines around a number of initiatives, including quality assurance, measurement and innovative new ad units.

As the head of mobile and CTV sales, I’m most looking forward to elevating the importance of mobile creative to showcase how effective mobile video advertising is as consumption continues to grow, particularly in tablets for 2015. I’m also looking forward to teaming with the IAB to work with affiliated industry groups like MRC as we develop Advanced TV measurement and best practices. Advanced TV combines the best of digital and TV advertising capabilities and we’re at an exciting time where over 83M US consumers are watching content on them.

Motivating my colleagues to get involved with the IAB isn’t hard because everyone fully understands the value and insights one can gain from participating. The IAB offers so many different options to get involved at any level and time commitment. Tremor Video holds seats on a number of committees and councils as well. 

 
How have you leveraged a leadership role at IAB over the past year and what was your take-away from the experience?
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Doron Wesly, Head of Market Strategy, Tremor Video
I love to tell stories, especially when I can weave in data nuggets to remind marketers that “consumers” are people just like them. We spend so much time looking at demographics and target audiences, but I like to be the person that gets everyone to take a step back see the big picture. 

Speaking at the IAB at events like the IAB NewFront Lunch, Future of the App Town Hall and upcoming IAB Mixx give me the opportunity to show people what I’ve learned from being on the road and talking to real consumers. 

Seeing the crowd nod their heads and scribble down notes reminds me how important market research is, and the IAB is a wonderful platform to share those learnings.
  
 

How did you participate as a learner at IAB over the past year and what was your take-away from the experience?
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Lisa Tanzosh, Sales Strategy, Buy-Side Platforms, Enterprise
I attended a number of events this past year, including “Using Data & Programmatic to Go Global and Build Brands” which focused on different perspectives and opinions from panelists working in all corners of the industry (agency, publishers, data, platform, etc.). The viewpoints discussed left me with three important takeaways:
    • Transparency is key, but as an industry we need to define - what does it mean to be truly transparent in the programmatic space? 
    • Now that programmatic technologies are in place, let’s find ways to implement more engaging and interactive creative in real time
    • Now that people are getting more comfortable with letting technology do the heavy lifting, we can begin to take advantage of programmatic efficiencies
As Tremor Video continues to improve its programmatic offering, it’s helpful to participate in IAB events that elevate the programmatic conversation and allow publishers, advertisers, and agencies to dig into important industry topics. 




About the Author

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Nicole Horsford

Nicole Horsford is the Member Services Director at IAB.



Big Data Empowerment: Promoting Civic Engagement

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The following post is the first in a series examining how the use of commercial data and innovative data analytics techniques are being used to empower individuals in a variety of ways. 
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It’s not exactly a closely-guarded secret that voter turnout in the United States has a tendency to lag well-behind other established democracies. While it’s probably not fair to compare U.S. turnout with countries that mandate voting (a fine is a pretty effective way to encourage participation), the U.S. still trails behind comparable non-compulsory voting countries such as Austria, Sweden and Italy that experience turnout rates near 80%.[1] In the U.S., about 60% of the eligible population votes during presidential election years, and about 40% vote in midterm elections.[2] When presented with global images of long lines in Kandahar and the Sudan, where citizens risk limb and possibly life to participate in the most basic of civil rights, the U.S. turnout rates can dull the senses of even the sunniest of optimists.

In November 2008 President-elect Barack Obama swept into office on the tide of the highest voter turnout rate since 1976. Obama and his staff were credited with running one of the savviest campaigns to date that fully-utilized the internet as a means of reaching out to potential voters with the right message at the right time in the right place. The campaign was widely-credited with not only harnessing the power of newly-emerging social media platforms, but also with becoming one of the first campaigns to realize the potential of leveraging the use of commercial data to help ensure that possible voters were seeing messages that mattered to them, and more importantly, messages that could inspire them to take action and participate in the civic process. Since 2008, political parties of all shapes and sizes have been exploring the judicious use of commercial data to get newly-engaged voters to the polls. 

With the 2008 election being historic for many reasons, it’s easy to lose sight of an often overlooked, yet fascinating development - that when used appropriately, the marriage of commercial data and relevant messaging can lead to an uptick in citizens exercising that most basic of civil rights, voting. 

About the Author

Alison Pepper

Alison Pepper

Alison Pepper is Senior Director of Public Policy, Interactive Advertising Bureau.



[1] Source: FairVote, The Center for Voting and Democracy, www.fairvote.org

[2] Source: FairVote, The Center for Voting and Democracy, www.fairvote.org

In the wake of revelations regarding U.S. intelligence programs, the European Union is calling for a revised U.S.-EU Safe Harbor Framework that could increase the compliance burden for IAB members.

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According to European data protection law, companies are not allowed to transfer consumer data outside of the EU unless there is a guarantee that the data will receive an “adequate” level of protection, as determined by the European Commission. In 2000, the EU found the Safe Harbor Framework proposed by the U.S., a voluntary self-certification program that requires participants to publicly adhere to principles such as notice, choice, access, and enforcement, satisfied the “adequacy” requirement of European law. 

Since then, the Safe Harbor Framework has provided more than 3,000 businesses, including a significant share from the digital advertising industry, a means to transfer data across the Atlantic in a streamlined and cost-effective manner that ensures consumer protection. The Framework accomplishes this by offering U.S. companies an efficient compliance process, and European companies and consumers an easily accessible list of compliant participants.

This Framework has been a major success for businesses of all sizes and types, and has allowed for borderless innovation and job creation. Today, the combined U.S./EU digital advertising marketplace represents $92 billion in annual revenue, nearly 70% of the global industry. In the U.S. more than 300 Safe Harbor certified companies use the Framework to conduct advertising services. From a recent poll of IAB member companies, an even higher percentage of our members participate in the program, thereby allowing them to efficiently build an international digital supply chain. 

Despite its many successes, critics of the program argue that recent revelations of the scale of U.S. surveillance activities necessitate a strengthened Framework. In response, last November the European Commission proposed 13 recommendations to “restore trust in data flows between the EU and the U.S.”

The stated goals of the EU’s recommendations are to increase transparency, create a more active enforcement and auditing process, limit the scope of U.S. authorities’ access to EU data, and improve dispute resolution processes. Several of these recommendations reinforce the original Framework without creating unnecessary burden on businesses. Other recommendations, such as requiring companies to publish the privacy provisions of their contracts with subcontractors and notify the U.S. Department of Commerce of onward transfers of personal data under the Safe Harbor Framework, are not workable for industry and provide no additional protections for consumers.

The IAB Public Policy Office is working to ensure that the updated Framework takes into account the digital advertising industry’s perspectives. Our industry represents a significant share of the U.S. and EU economies, allowing us to provide meaningful insights into the impact changes to the Framework will have on digital advertising and the economy at large. We are also coordinating our research and messaging internationally through the IAB global network of 26 European-based IABs to more fully capture the impact any changes to the Safe Harbor Framework will have on the transatlantic trading relationship and the international business community. Our advocacy is taking place on both sides of the Atlantic, which is the only way we can effectively negotiate an acceptable solution.

The U.S. and EU negotiators have expressed interest in finding solutions to the EU’s recommendations by this summer. As negotiations progress we will continue to push for a workable Framework that allows for the free flow of data between the World’s two largest digital marketplaces. For more information please contact Alex Propes at [email protected].

About the Author

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Alex Propes

Alex Propes is Senior Manager, Public Policy, at the IAB.

TV in the Digital Age

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Perhaps the thing I love most about the digital advertising industry is the continuous evolution and emergence of new trends and sectors to develop and discover. The latest area to pique the interest of IAB members, and also top agencies like Zenith and Maxus, is Connected Device Advertising. We’ve all cast our bet on this being one of the next needle movers and many are heavily investing. From an IAB perspective, we know what it takes to create an efficient, smooth value chain - and that’s a sound set of standards, forums for innovation, and industry-wide education. With our soon-to-be rolled out Advanced TV initiatives, covering the spectrum of digital TV platforms ranging from Connected TVs and game consoles to capable set-top-boxes, we’ll be starting work groups to create cross-screen video ad delivery standards iterated from IAB Digital Video-Suite, address the convergence of measurement and metrics for TV and Digital Video, discuss standards for OEMs, the role of data and targeting in AdvancedTV, and much, much more.

As a kickoff to greater focus in this arena, IAB held a Town Hall in May, sponsored by member, Delivery Agent, titled “TV in the Digital Age: How Big Brands are Harnessing the Power of Connected Devices.” The program was packed with stellar contributors to the evolution of the TV space, ranging from buy side to sell side to the tech sector. We brought in one of the few analysts who covers and knows this space inside and out, Heather Way of Parks Associates. Heather grounded us on what is included in the the Connected Device footprint and gave insights on projected marketplace distribution growth.

A panel of buying and technology experts gave us perspective on the unique value of the products residing on connected device platforms that play well together like targeting capabilities and on-screen conversion features. A case study was covered which used first screen embedded ACR technology in Samsung Smart TVs to deliver a T-commerce experience during the Super Bowl. How long have we been talking about buying Jennifer Aniston’s sweater from TV? The item for purchase in this campaign was not her sweater, rather, it was David Beckham’s underwear, sold by H&M. This campaign is proof that if we dream it we can achieve it. It’s those notions and thoughts, like Jennifer’s sweater, that give the industry an idea to rally around and in-part fuel the innovation of companies like Delivery Agent and Samsung to innovate.

I’d like to extend an invitation to you and your company to get involved in IAB’s Advanced TV efforts as they begin to emerge. It’s in the Digital Video Committee and AdvancedTV Work Groups that we will conceive the notions that lead to the next best thing in TV. If you are interested in participating, please email [email protected] for more info. 

As I close, I’d like to leave you with a highlight reel and full coverage of Delivery Agent’s TV in the Digital Age Town Hall. As you review, buyers, think of ways you can include functionality like this in campaign proposals and technologists, think of ways you can build off of the IP feature set to build new experiences for the viewer and client. Let’s all bring our ideas to the table and make some serious strides toward addressable, cross-screen video experiences. 



About the Author

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Julie Van Ullen

Julie Van Ullen is the Vice President of Member Services at the Interactive Advertising Bureau. Julie oversees a number of IAB’s elite Committees and Councils, charged with putting industry best practices and thought leadership into the marketplace. Those focal areas include Native, Programmatic, Digital Video, Advanced TV, Digital Audio, Social Media, Games and more.

 

From the Winter Olympics to a fantastic World Cup, it’s already been a great year for sports around the world. And as the summer baseball season unfolds in the US, the IAB Mobile Center and InMobi have collaborated to publish a look at how US consumers use their smartphones to plan and purchase tickets to sporting events.

This report completes a trilogy of studies examining mobile and ticketing. Previously we looked at mobile and movies and mobile and live theater and music performances. Like those event categories, sports benefits greatly from the ease and convenience of the mobile internet.

Among the key findings from the sports research:

  • 85% of mobile sports fans turn to mobile after seeing ads for entertainment events on other channels. 
  • 49% of mobile sports fans say they find information about entertainment activities via mobile, making that channel more important than PC and print for entertainment information.
  • 78% of mobile sports fans use their mobiles to help plan trips to watch live sporting events.
  • Sports fans use their devices during games to record videos and watch replays.
  • 1 out of 3 mobile sports fans purchases game tickets directly through their phones or tablets. Box office, online and mobile are now all major sources of ticket sales. 

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Like mobile consumers generally, mobile sports fans gravitate toward ads that combine fun and relevance. Sports marketers seeking to make mobile an MVP on their media team should remember that 36% of this group prefer ads that showcase video, sound, and photos; 33% like deals or other promotions; 28% like pre-sale ticket opportunities; and 27% like ads that feature their favorite sports team.

It’s hard to imagine a category of marketer that’s a more natural fit for mobile than entertainment ticketing. Whether it’s a spontaneous movie night, the game of the year, or the concert of a lifetime, mobile has the immediacy and relevance to help a fan learn what’s going on, act on that, and share the experience with friends and the world. We hope these three studies help open marketers’ eyes to the value that mobile brings to the world of event ticketing, and look forward to seeing even tighter and better integration of mobile into sports, music, theater, event, and movie marketing.


About the Author

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Joe Laszlo

Joe Laszlo is Senior Director, Mobile Marketing Center of Excellence, at the IAB.

 



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The IAB is only as strong as its members. 

We’re delighted to congratulate Time Inc. for being the inaugural member of the month. Time Inc. was selected because they have taken full advantage of learning to leading opportunities, ranging from leading conversations on the Programmatic Council to attending educational  IAB webinars. 

Below, we interviewed those leaders and learners to hear their perspective on what is going on in digital advertising and their experience with the IAB.  

What does your company do, and specifically how does it serve the digital ecosystem?
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Dan Realson, VP Digital Sales, Time Inc. 
Time Inc. is first and foremost a storyteller. From desktop to mobile, from video to social, our diverse portfolio of brands engages 83 million passionate, loyal consumers on a monthly basis in a dialogue that entertains, informs, inspires and enriches their lives. The connections we have with our consumers are a powerful draw for our ad partners. Our scale and breadth of brands give us diverse audiences, deep insights and rich data - both offline and online - allowing us to create custom solutions that are highly targeted and contextually relevant, driving more efficiency and effectiveness for advertisers. It’s that intersection of content, context, data and scale that fuels our innovative suite of digital solutions.

Whether working directly with one of our brands, or buying programmatically across the Time Inc. digital network our advertisers benefit from the value audiences place on our quality, branded content.

What initiatives is Time Inc. looking forward to working with the IAB and its member companies on; and how do you motivate your colleagues to get involved?
Dan Realson, VP Digital Sales, Time Inc. 
Time Inc. will continue to work with the IAB on initiatives to advance industry education on programmatic as well as other initiatives such as transparency, viewability and building a trustworthy supply chain. We are also eager to work with the IAB on establishing industry-wide standards for tablet, campaign measurement, and audience measurement for video, as well as the development of responsive, multi-platform ad units.

The key to motivation is in claiming Time Inc.’s leadership position in the media community, recognizing the IAB as an arbiter and megaphone for best practices, and underscoring our opportunity to have a voice in shaping the issues that are driving our industry today.
 
How have you leveraged thought leadership development at IAB over the past year and what was your take-away from the experience?
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Patrick Landi, Executive Director Programmatic Sales, Time Inc.
I have been an active member of the Programmatic Council for publishers since last summer where I have participated in a number of initiatives to help create best practices around programmatic selling. Projects have ranged from creating guidelines for building out a programmatic sales team to developing content for a programmatic 101 webinar in which I participated as a speaker. I also helped curate content for the IAB’s recent professional development class entitled Advanced Programmatic for Direct Sellers, and I will be serving on the Digital Media Sales Certification (DMSC) exam committee later this year. Participating in this group and getting to know my peers on the council  has been an invaluable resource that I have used to help develop Time Inc.’s own programmatic sales team and strategy. I’ve also incorporated the materials from the IAB webinars into my own programmatic training sessions across Time Inc. and continue to use the IAB as a resource as our programmatic organization continues to develop.  
 
How did you participate as a learner at IAB over the past year and what was your take-away from the experience?
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Nicole Waddell, Digital Client Services Manager, Time Inc.
We are well trained on Time Inc.’s ad solutions but we rarely get to take a deeper look into what the industry as a whole is doing, especially as it relates to our colleagues at other companies. The IAB Programmatic Webinar (specific for publishers) was a unique opportunity that allowed me to see how other media companies are looking at Programmatic, what approaches their organizations are taking, how they are adapting their business strategies, and how they deal with challenges that may arise. I was encouraged to learn from an outside perspective, that even as the industry continues to adapt and grow, Time Inc. is taking a unique approach and has a strong offering in the marketplace.



To find out more about Time Inc.’s digital advertising opportunities go to www.Timeinc.com



About the Author

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Nicole Horsford

Nicole Horsford is the Member Services Director at IAB.




Media Multitaskers and Purchase Influence

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Consumers are increasingly pressed for time and, due to the multitude of readily available media sources, undivided attention.  Thus, it should come as no surprise that consumers are frequently multitasking, particularly with other media.  82% of American adults (over 18) go online while watching TV and 43% of them make this a regular habit.  So, as sellers of media, the question arises:  Are these Media Multitaskers even noticing the advertising?  And where does digital fall in this picture?  New research from the IAB shows that they are indeed noticing the ads on both media and they’re even being influenced by them, especially digital.  

As media multitasking grows, it becomes increasingly important for media buyers and sellers to understand the place of media in this new environment and how to best reach consumers.  The IAB analyzed Prosper Insights data to examine the media behaviors and influence of habitual Media Multitaskers and the results are impressive

Media Multitaskers are more likely than the general population to notice TV commercials and digital ads and are more likely to have their purchases influenced by the media and ads that they’re taking in on either screen.  They’re 6 percentage points (ppt) more likely than the general public to report regularly watching TV commercials.  Media Multitaskers are 5 percentage points more likely to report that both Broadcast TV and Internet Advertising influence their Electronics purchases.  Fascinatingly, Internet Advertising and Email Advertising have a higher purchase influence on Media Multitaskers than Cable TV does.  For instance, 29% of Media Multitaskers state that Internet Ads and Email Ads influence their Electronics purchases while only 23% report that Cable TV influences those purchases.  Similar differences in ad influence are seen across product verticals.   

Who are these Media Multitaskers?  Media Multitaskers are more likely to be young, single, females of average income who are heavy media users, especially of digital media.  Within digital, they’re also heavier Video Streamers and users of Mobile and Social Media—all of which are more likely to influence their purchases.  In an average week (M-SU), they’re 10 percentage points more likely than the general population to surf the internet, where they are 14 ppt more likely to use social media and 8 ppt more likely to stream online radio.  Media Multitaskers are also 9 ppt more likely to regularly watch digital video either online or on a mobile device.  They’re more likely to own and use any mobile device.  Media Multitaskers are most active online during primetime TV viewing hours (8-11pm).  

Evidence points to Media Multitaskers integrating media together across screens.  For example, Media Multitaskers are more inclined to do an online search related to something they’ve seen on TV or in a digital ad.  About one-quarter to one-third report searching online as a result of what they’ve seen in an internet or email ad or on TV.  While searching, they’re more prone to be influenced by a sponsored search result - nearly half report doing so.  

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Compounding the impact of search, Media Multitaskers are more likely to regularly do online product research before buying and their #1 online activity for fun is shopping. Additionally, Media Multitaskers happen to be planning major purchases within the next 6 months, more so than the general population.  These major purchases include vacation travel, computers, furniture and autos.

But it’s not just about search.  Media Multitaskers integrate various media types and are influenced by all digital media ad formats.  29% of Media Multitaskers report that their Electronics purchases are influenced by Internet Advertising and Email Advertising (5 ppt and ppt more than the general population).  Media Multitaskers are much more likely to use any social media service and 21% are influenced by social media in their Electronics purchases.  65% stream video online and 59% report watching the video ads (5 ppt more than the general population).  20% report that their mobile device influences their Electronics purchases (+4 ppt). Digital media ad influence extends beyond Electronics purchases, as detailed in the report.

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All of this points to digital advertising as the place to reach the time-constrained, multitasking consumer.  Digital should be part of any integrated TV campaign, since digital is increasingly where TV viewers are taking action.  Those who are simultaneously surfing and watching are in fact reacting to what they’re seeing on each screen and the computer seems to be the screen in which they take their actions further.  They’re most likely to be simultaneously watching TV and online during primetime TV hours, so this is the place to hit them with an integrated campaign, which they can search about online, where they should encounter a related digital ad. 

Retailers too should consider digital as a component to their TV buys since Media Multitaskers are more likely to research online before buying and more likely to do their shopping online.  Media Multitaskers’ major purchase plans combined with the purchase influence of digital advertising formats create ideal conditions for digital advertising to them. 

Perhaps the most important reason to target this group is that since multitasking behavior is growing at a fast pace, today’s Media Multitaskers will soon become tomorrow’s typical consumers.  By embracing the new way consumers watch TV - which includes an online accompaniment - advertisers can meet consumers on their terms by offering an integrated brand experience across screens, thereby deepening their relationship with the consumer.


About the Author

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Kristina Sruoginis

Kristina Sruoginis is the Research Director at IAB.


We are at war.  The industry is under siege from organized criminals who proliferate malware to steal individuals’ sensitive information, turn consumers’ devices into bots that generate billions of fraudulent ad impressions and clicks, and who pirate valuable content—all for their own financial gain.  

We are also at war with ourselves.  We have created an overly complex and porous supply chain that is obfuscated from the very marketers we hope to sell to.  And, we have not shown the necessary vision and commitment to effectively fight back.  

Without trust between marketers, publishers, consumers, and the multitude of parties in between, the growth of our industry—and by extension all of the monumental innovations our industry supports—is indefinitely debilitated. As IAB President and CEO Randall Rothenberg said in a powerful call-to-action earlier this year, we need an industry-wide behavior change at an unprecedented scale.

 IAB is uniquely positioned to lead this charge. Our members have driven the advancements that created this complex supply chain and can propel the progress that will lift us out of this morass.  Success, however, will require all of you.  Only with the help and dedication of the entire advertising community will we be able to instill confidence in consumers, security in content creators, and better understanding in marketers. 

To accomplish this ambitious and essential goal, the IAB is launching a Trustworthy Digital Supply Chain Initiative, comprised of 5 distinct objectives: 

  • Eliminate Fraudulent Traffic
  • Combat Malware
  • Fight Internet Piracy
  • Promote Brand Safety through greater Transparency
  • Create Accountability

Here is the roadmap for accomplishing each objective: 

Eliminate Fraudulent Traffic

No economic model in which a significant percentage of the goods sold are fraudulent is sustainable.  We must identify bot-generated, non-human traffic and remove it from the supply chain.  The first step is to develop a common taxonomy so the entire ecosystem can speak the same language when talking about “transacting in only human traffic”.  Second, we must have a set of principles, operational and technical in nature, that help guide sellers of inventory in the identification and filtering of fraudulent activity.  Lastly, there needs to be better communication across the industry on known threat vectors and cutting edge solutions.  

IAB is currently leading the Traffic of Good Intent Task Force, which earlier this year scoped the cause and nature of this problem and produced a set of definitions. This group will soon expand upon that product with the release of new principles that establish best practices for fraud detection and set institutional limits on selling that inventory.  Following this work, the group will focus on adoption and accountability across the entire industry.

Combat Malware

Eliminating fraudulent traffic and combatting malware are two sides of the same coin. Malware is the malicious software downloaded onto consumers’ devices as they browse the web, download apps, or click on an infected link or advertisement. By decreasing the proliferation of malware the industry will create a safer, more enjoyable experience for consumers, and will help thwart the creation of botnets, which in turn create fraudulent traffic. 

To organize industry’s efforts on this front, IAB is establishing a new Malware Task Force within the Trustworthy Digital Supply Chain Initiative.  This group will create a set of high-level security principles to help companies detect malware attacks on their sites, as well as to help define technological baselines for companies to deploy against criminal activity. Malware attacks are constantly evolving, thus this group will also serve as an information sharing platform in which one company can share the latest intelligence on malware threats with other companies.  IAB will also form a partnership with law enforcement agencies to help them more effectively investigate and prosecute criminal activity.  Finally, the industry must work to plug the most commonly exploited security hole, which is outdated software on individuals’ devices.  We must educate consumers about these security risks and encourage them to update their browsers, operating systems, and other software. 

Fight Internet Piracy

Advertising revenue should never flow to criminals who steal copyrighted material and place it on “pirate” sites.  IAB and many of its members have already made strides toward this imperative through the Quality Assurance Guidelines, which include the prohibition of the sale of advertising on sites dedicated to copyright infringement. While many networks and exchanges already devote a great deal of time and resources to detecting this illegal activity, more must be done. IAB is participating in a cross-industry effort to standardize best practices and piracy detection technologies, thus making it easier for companies to double down on their existing efforts.  In addition, the Quality Assurance Guidelines program recently established a complaint system, whereby rights holders can notify networks and exchanges about potential pirate sites.  However, the process must be simpler, detection more accurate, and participation ubiquitous. And finally, marketers and agencies must build upon their own commitment to not purchase inventory on pirate sites by including this language in their contracts for every advertising campaign.

Promote Brand Safety through Increased Transparency

There is no easy way to say it, but too many marketers and agencies do not fully understand the inner workings of the digital advertising supply chain. The path an ad travels today, from insertion order to the screens of a target group of consumers, is a labyrinthine and far too opaque to the buyer. As Rothenberg said in his article, “Even if you know that your own suppliers are reliable, you can’t tell whether your suppliers’ suppliers are secure.”  Unchecked, this lack of transparency deters brand spending in our ecosystem.  To build openness, understanding and trust, sellers must continue to grow the transparency provisions contained within the Quality Assurance Guidelines—particularly in light of the rise of programmatic—and evolve the compliance program so that it governs every transaction flowing through the trusted supply chain. 

Transparency is one of the foundational goals of the Quality Assurance Guidelines. As its mission states, the Quality Assurance Guidelines aim to provide “clear, common language that describes characteristics of advertising inventory and transactions across the advertising value chain.” Already 29 top digital companies are certified under the program, with many additional leaders en route. We must continue to build out participation and increase awareness of the program amongst marketers and agencies.

Create Accountability 

Principles and guidelines are only effective when you have industry-wide adoption and compliance.  This kind of accountability ensures each participant can rely on the multitude of other actors in the supply chain to do the right thing. Without it, trust erodes. 

We have the building blocks of an industry wide compliance program in the current IAB Quality Assurance Guidelines.  To build this out to ensure a trustworthy digital supply chain, it must be expanded to cover areas such as fraud and malware and to additional areas as they arise. The compliance mechanism must be strengthened to include active monitoring systems and serious consequences for non-compliance. Last but not least, ALL actors in the digital advertising supply chain, from marketers and agencies to ad technology intermediaries and publishers, need to certify against the parts of the guidelines that are relevant to their business model.  Advertisers then must request, demand if you will, this seal of approval from those with which they buy. Only then will we have an accountability program that truly becomes the “Good Housekeeping seal of approval,” meaningfully signifying who to trust in the digital ad supply chain.   

These five discrete objectives compose a roadmap toward a more trustworthy digital supply chain, one that will increase the entire industry’s value and worth. They will be discussed in more depth at the Advertising Technology: IAB Marketplace event happening today in New York. However, it should be said, there is no such thing as a completely trustworthy supply chain. Most of our efforts are directed at fighting criminal activity, and it’s impossible to stamp out all crime. But we can implement successful programs that make it difficult for the criminals to be successful. That’s what we are doing today and we need your help to achieve our goals. 


About the Author

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Mike Zaneis

Mike Zaneis is SVP & General Counsel at the IAB.

The IAB’s standardized interfaces for rich ads—Video Suite (VAST, VPAID and VMAP), MRAID, and SafeFrame—are among our most important contributions to enabling engaging, dynamic advertising to scale.  In three different ad environments, these technical specifications standardize communication between the ad creative and the systems that host the content. In a video player, the player must be able to understand and process the ad’s requests to operate smoothly (VPAID). For mobile in-app ads, the mobile app must be programmed to recognize the ad’s requests (MRAID). In a webpage where the ad runs in an iframe, a line of communication is needed between the page and the iframe (SafeFrame).

The three specifications IAB and our members have developed to standardize these communications have significantly reduced the friction associated with buying and selling advertising in web, mobile, and video environments. 

However, there’s a challenge.  Each of the three IAB specs was designed for a distinct scenario, and we live in a world where those scenarios are increasingly blurring together.  Companies are increasingly dealing with the convergence of these standards, asking questions like: 

  • How can VPAID and MRAID best be used together? 
  • While MRAID was developed for in-app experiences, what about browser-based apps? 
  • Should SafeFrame be the sole solution for browser-based experiences?

To formulate a game plan for addressing this convergence, IAB assembled leaders from each of the three standards efforts, along with relevant IAB staff, to publish a perspective on the challenges of bringing these standards into harmony with one another.  This document includes an overview of the specifications, the challenges we’re hearing about from the industry, and an overview of next steps IAB intends to take.  Over the long-term, there’s no question that we should place VPAID, SafeFrame, and MRAID on a convergence path.  But that’s necessarily going to be a lengthy process.  

In the short and medium term, we are talking with industry representatives about how to formulate best practices for working effectively with these specs, notably combining VPAID and MRAID, and other best practices as industry need warrants.  We encourage interested members to get involved as we make sure MRAID, VPAID, and SafeFrame stay relevant and valuable in a rapidly evolving—and converging—digital advertising world. 


About the Author

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Joe Laszlo

Joe Laszlo is Senior Director, Mobile Marketing Center of Excellence, at the IAB.

 


Digital Video In-Stream Metrics Released!

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If you are familiar with the story of the Tower of Babel, you’re aware of the potential power behind a commonly understood language. When everyone accepts definitions in the same way, the chance of confusion is eliminated and time can be spent more efficiently in progressing forward rather than having to consistently translate various interpretations. Digital Video In-Stream Metrics serve this exact purpose for buyers and sellers of digital video in-stream advertising, and have played an important role in maturing the industry and supporting its evolution. 

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Digital video is a fast moving marketing channel undergoing a large amount of innovation and technical functionality, so the industry will need to periodically review and revise standards to reflect the needs of current practice. The last update to the metrics was in 2008, so IAB convened a working group to modernize the metrics but we found during comment periods that there were some prevailing questions that we chose to address outside of the document. 

We hosted the webinar, Digital Video Metrics Modernized to provide an overview of the document and addressed those questions, and as an added layer of clarity we have outlined them in an FAQ. Ultimately, our goal is to enable growth in the industry. We do this by building and maintaining consensus around the use of these metrics and concepts so that buyers understand sellers and transparency is established.


FAQ Digital Video In-Stream Metric Definitions 

Why not combine the metric definitions with the Impression Measurement Guidelines?

IAB Impression Measurement Guidelines, which have been developed for display, mobile and digital video, describe technical details for how an ad impression should be counted in each of the specified contexts. Each of the Impression Measurement Guidelines documents is used in the industry to establish sound measurement practices for ad impressions. 

In contrast, the Digital Video In-Stream Metric Definition document, simply describe a baseline of interactive metrics that companies can voluntarily track in digital video. No technical guidelines are imposed for how each metric is measured, allowing companies make the best use of their technology while offering the Industry a common definition for select interactive digital video metrics.

Why isn’t viewability covered in the update to metric definitions for digital in-stream video?

Viewability in digital video is a more complex issue than simply defining a term. The 2014 Digital In-Stream Video Metric Definitions only defines a baseline set of interactive metrics that the industry can use as a common lexicon. However, establishing common measurement practices for determining whether an ad is in view requires a process that identifies and addresses technical and operational challenges. The Make Measurements Make Sense (3MS) initiative is leading the efforts toward more effective impression measurements. As a standard becomes adopted in the industry, these metric definitions may be updated to reflect relevant changes.

We serve video ads into 300x250 placements on websites. Why is this being excluded from the definition for digital video in-stream video ads?

The format of an ad does not make it a digital video in-stream video ad; the context into which the ad is served defines digital in-stream video ads. The technology for receiving and executing ads is different and requires different resources when the ad is served into a webpage and when served into a video player. Video ads that are served into a webpage are commonly known as in-banner video ads and are executed by the browser. Separately, ads served into a player are received and executed by the player—each of which may be built using proprietary code. Therefore, only ads served to a player (video or otherwise), constitute a digital in-stream video ad.

What constitutes a “player?”

In the context of digital in-stream video, a player is a browser-based computer program that executes videos, animation, or games that streams publisher content.

One advertising strategy we use is to stream short clips of content along with ads into a display placement on a publisher’s webpage. Our ads are played before, during, or after the content we serve, and they’re served into a player. Are our ads considered digital in-stream video ads?

If the content being streamed belongs to the same publisher that also owns the webpage content into which you are serving the clips and ads, then yes. For example, a news publisher may post several short news clips in the sidebar of their page. Ads served into these news clips are considered digital in-stream video ads.

However, if the content belongs to publishers other than the one who owns the page content, and especially if that content is served to a display ad placement on the page, the content is a form of advertising. In this case, the content, as well as the ads served with it, are being served to the webpage and classified as in-page, or in-banner video ads.

Is mobile covered in this metric definition update?

Ads served into browser-based players that stream publisher content are considered digital in-stream ads, regardless of the device in which they play. However, mobile devices present some challenges to tracking ad interactions. Native players in mobile devices are capable of playing content while offline and therefore lack the persistent connection required for communicating ad interactions in real time. For now, the 2014 Digital In-Stream Video Metric Definitions are restricted to the context of live streaming content. However, to the extent possible, these metric definitions may be applied to native digital players in mobile.

Are the ads we serve into games considered digital in-stream video ads?

Yes, game publishers may sell ad inventory that is served into their browser-based game players. Ads served into these players are considered digital in-stream video ads.


About the Author
Jessica Anderson
Jessica Anderson is Senior Manager of Advertising Technology at IAB. 





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In this, the final installment of the IABlog series, “IAB Asks NewFront Sellers,” NewFront founders and presenters share what excites them the most with regard to digital video content, advertising, and the NewFronts.  Here’s what they had to say:

Ben Dietz, VP Sales & Business Development, VICE Media 

We’re excited about the IAB Rising Stars, in terms of their ability to incorporate video into certain units. We think longer-form video is going to continue to be a mode that people adopt. A quarter of all videos on YouTube right now are 20 minutes or longer. So there’s a huge appetite and a huge shift in the desire to consume longer pieces of content. Ads can probably get longer and less “selly” as a result. 

Jack Bamberger, Head of Agency and Industry Relations, AOL

People should attend AOL’s NewFront on April 29th and they’ll find out. We’ve got some surprises ad exciting announcements that we’ll be unveiling at the NewFront separate from our slate. Last year we were very bold in measurement, very bold in original content, and there’s no reason to expect anything but a continuation of AOL investing more in video. A great example is our acquisition from September of last year Adap.TV and what does that mean to the industry in terms of programmatic video. 

Jonathan Perelman, GM of Video & VP Agency Strategy, BuzzFeed 

It’s about highlighting ways that brands can do really compelling, sharable, video content. That to me is not pre-roll or TrueView ads, but it’s actually custom, bespoke, branded videos that tap into learnings and understandings about what makes video successful and doing that with brands. That’s what I’m really excited about and what we at BuzzFeed have been doing and are really excited to do a lot more of. NewFronts_LogoLock5.jpg

Peter Naylor, SVP Advertising, Hulu

As content consumption continues to be a multi-screen experience, we will see more ad formats with the ability to run across different platforms. On Hulu, we see over 3,000 multi-platform combinations used to watch Hulu Plus each month. For example, I watch Hulu Plus on an iPhone, iPad and my PC. I find that stat to be highly illustrative of the direction consumers are headed. And we can’t just follow where consumers are going, we have to always lead and be one step ahead. So, the ability to run ads across different platforms is a big trend. Another big trend - geo targeting, and ads that are targeted to local viewers.

The Hulu Upfront will take place April 30th in New York, and we’re excited to talk about how we are staying ahead of industry trends and innovating in the space on behalf of our advertising partners, content partners and users. I don’t want to give away too much (you’ll have to wait for the upfront!) but we’ll be sharing some new ways we can help advertisers reach their target audience through innovative new formats, alongside great new programming on our platform.

Jason Krebs, Head of Sales, and Erin McPherson, Chief Content Officer, Maker Studios

Krebs: Everything we’ve touched on [for this Q&A] are trends, because they’re very early. Either it’s Erin fielding different calls from new creators in Hollywood, traditional again, who’ve never done anything online. We have advertisers also asking us about potential new ways that we can take our creators and get them involved in their story. How are things happening socially? Are people sharing these? What are the view times? What are their browsing habits? Are they stumbling upon content? Are they tuning in? We have the whole subscription notion of YouYube. Many of the biggest subscribed channels in YouTube across the earth are Maker creators, and what does that mean? What’s a publishing cycle look? How often should we be producing this content? Where are people coming from when they’ve come to that content? Where do they go after? All of these things. We haven’t said the word data yet, so now I’m saying the word data. All those points are completely brand new. The trend of using all of that so everyone is better at what they do, advertisers and creators and consumers, it’s all early on and very exciting. 

McPherson: For a while now native has been a buzzword. People use that word loosely and broadly. We certainly use it when we’re talking about advertising that is truly organic to the consumer. Native content can be a creative idea that we work on with a brand. Native can also encompass a kind of ad that we’re in the early days of seeing in video. I’ll call it a smart ad, a targeted ad, an ad that understands what consumers’ behavior and interests are. We’re in the early days with video in personalization, really being able to customize not just your video content, but your video ad experience.

About the 2014 Digital Content NewFronts
Each year, thousands of people attend the Digital Content NewFronts to witness great new original video content, learn marketing best practices, and hear headline-grabbing announcements about partnerships that will change the course of the digital medium. This powerful series of presentations proves that digital video is the right place for brands to engage with consumers because consumers are engaging with digital video. Presenters include AOL, DigitasLBi, Google/YouTube, Hulu, Microsoft, Yahoo, and more. Learn More & See Schedule

IAB Cross-Screen Marketplace, Spotlight: Video, May 15, 2014
If you’re interested in digital video, IAB is bringing together thought leaders from both brands and agencies for the IAB Cross-Screen Marketplace. We’ll reveal how the buy and sell side are partnering to develop, deploy, and evaluate the success of multi-screen/multi-channel content and brand experiences, and the increasingly powerful role video is playing in this revolution. Learn More & See Agenda